Effective Date: 10/11/24

At DUSTY, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal data when you visit our website and use our services (collectively, the "Service"). We believe that transparency is key to building trust with our users, and we want you to understand how your information is handled. By using the Service, you agree to the collection and use of your personal information in accordance with this Privacy Policy, ensuring you can engage with us confidently and securely.

1. Information We Collect

We collect information in the following ways:

Personal Information: Such as your name, email address, phone number, and postal address, which you may provide when you correspond with us, or make a purchase.
Account Information: Any Username, password, and other login credentials that may have been registered with DUSTY.
Technical Information: IP address, browser type and version, operating system, and other usage data collected through cookies and similar tracking technologies.

In addition, we use Google services that collect additional data:

Google Analytics: We use Google Analytics to help us understand how users interact with our website. Google Analytics collects data such as your IP address, browser type, operating system, and website interactions. For more details, please refer to Google’s Privacy Policy.

2. How We Use Your Information

We use your personal information to:

Provide you with superior customer service.
Ensure convenient access to our products and services.
Keep you updated on product announcements, special offers, and other information (with your consent).
Improve our website and services based on user feedback and interactions.
Fulfill legal obligations.

Google Analytics data helps us improve user experience by analyzing how visitors use our website, which features are most popular, and which areas need improvement.

3. Google Advertising and Remarketing Services

We may also use Google advertising services such as Google AdSense and Google Ads remarketing, which may place cookies on your device to show personalized ads based on your previous visits to our site. These services allow us to provide you with more relevant advertisements across Google and its partner sites.

You can learn more about how Google uses your data for advertising by visiting the Google Advertising Privacy & Terms page. You can opt out of personalized ads by visiting Google’s Ad Settings.

4. Data Security

DUSTY safeguards the security of the data you send us with physical, electronic, and managerial procedures. We urge you to take every precaution to protect your personal data when you are on the Internet. For example, change your passwords often, use a combination of letters and numbers, and make sure you use a secure browser.

5. Access to Your Information

You always have access to the personal information we have about you. To review and update your personal contact information, simply contact us at hello@dustynyc.com.

6. Sharing Your Information

We may share your personal information with:

Service Providers: Companies that help us deliver products and services, such as shipping carriers. These companies receive personal information only as needed to perform delivery services.
Legal Requirements: In cases where we are legally required to disclose information.

We require third-party service providers to safeguard your personal information in accordance with DUSTY’s policies.

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Once the data is no longer needed, we will securely delete or anonymize it.

8. Your Privacy Rights

You may have specific privacy rights under various laws, including:

General Data Protection Regulation (GDPR) for EU users.
UK Data Protection Act for UK users.
FADP for Swiss users.
PIPEDA/PIPA for Canadian users.
CCPA/CPRA for California residents.
LGPD for Brazilian users.
PIPL for Chinese users.
PDPL for UAE users.
DPL for Saudi Arabian users.
PDPA for Thai users.
APP for Australian users.
Privacy Act for New Zealand users.

You have the right to access, correct, delete, and restrict processing of your data, as well as the right to withdraw consent. To exercise these rights, please contact us at hello@dustynyc.com.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. This includes cookies used by Google Analytics and Google Advertising services. You can manage your cookie preferences through your browser settings, but please note that disabling cookies may limit your ability to use certain features of our Service. To learn more about how Google uses cookies, visit Google’s Cookie Policy.

10. Changes to This Privacy Policy

The DUSTY Customer Privacy Policy is subject to change at any time. We encourage you to review the Privacy Policy regularly for any changes. When we make changes, we will update the "Effective Date" at the top of this page. Your continued use of the Service after any changes to the Privacy Policy constitutes your acceptance of those changes.

11. Contact Us

For any questions regarding this Privacy Policy or to exercise your privacy rights, please contact us at:

Email: hello@dustynyc.com